Aims of the mobile service solution:
- Reduction of process steps
- Reduction of process run times
- No media disruption
- Reduction of transport and waiting times
- No redundancy in data management and work steps
- Acceleration of invocing (in 3 days)
Mobile Service for highest machine availability
With the mobile service solution, the Ersa Service Technician receives all the relevant information on the planned assignment on his smart phone – regardless of location, as an electronic assignment, including information on the material required and where this is available. All service-relevant business processes are managed via central SAP software with an integrated mobile service process.
The benefit to you: Regardless of which Ersa Service Technician keeps the service appointment, each one can access the necessary information at the push of a button. Thus the mobile Ersa Service always focuses on one thing: Getting the customer’s machinery back into operation as quickly as possible following service and maintenance. Look app – it’s Ersa Service!
Service, maintenance & repair
Service, maintenance and repair – carried out by trained service technicians with years of experience. Call on the premier network for service and sales in electronics manufacturing.
24/7 for Europa, USA und China
With a global service and sales network, and a 24-hour hotline, Ersa is ideally prepared, always responding promptly to the rapidly rising requirements in the electronics industry.
In many cases, the Ersa Service Technicians swing into action without having to move their company cars a single meter – they simply check in online, identify the problem and eliminate it directly. Efficient, goal-oriented, resource-saving.